Work Wanted: Lisa P.

(Recreational Vehicle: Class C)

Lisa Payton

Spade Realty, Mansfield, TX
Office Manager/Real Estate Sales Agent April 1998 – February 2018

Served as the liaison for clients and vendors, by coordinating and ensuring the timely completion of projects

Analyzed market conditions and created forecast reports for clients during the purchasing and selling process.

Prepared, negotiated and executed purchases, lease and representation contracts for clients

Created and held comprehensive training sessions for clients to understand the buying and selling processes

Organized an average of 6 events monthly which led to a 35-45% increase in new clients each year

Worked in and maintained an extensive client database using CRM software such as Salesforce

Created and managed all social, digital and email marketing campaigns

Wrote, curated and designed content for website, blog and social media accounts

Created and designed sales materials including presentations, brochures, flyers, and email newsletters

Onboarded and trained new employees and developed training manuals

Coordinated sales process from contract negotiations to services such as financing, and title services

Created agent training materials for lead generation, digital marketing, and business development

Responsible for accounts payable/accounts receivable for both purchase sales and lease department

Found listings and coordinated scheduling appointments to show properties to clients

Counsel clients on contracts, documents, and procedures throughout the purchase and selling process

Advise clients on market conditions, prices, mortgages, and legal requirements

Mod Maids, Dallas, TX
Office Manager Sept 2012 – May 2014

Managed contract provisions, invoices and provided quotes to current and prospective customers

Managed the daily office operations and maintenance of equipment

Designed electronic file

system and maintained electronic documents

Responsible for coordinating and scheduling daily employee assignments

Assisted in staff training to develop successful cleaning methods to improve efficiency and productivity

Created invoiced invoices, purchased supplies, maintained QuickBooks, and balanced company budget

Created and posted job ads, and interviewed potential candidates for open positions

Countrywide/Bank Of America, Plano, TX
In-house Loan Originator Feb 2009 – Oct 2010

Explain to customers the different types of loans and credit options available, as well as the terms of services

Completing the loan application and gathering the necessary paperwork, including pay stubs, tax returns, and bank statements.

Obtain and analyzed applicants' financial status, credit, and property evaluations to determine the feasibility of loan granting

Effectively communicate with the appraiser, title officer, escrow officer, loan processor, and underwriter to expedite loan approval and closing

Handle customer complaints and confer with underwriters to aid in resolving mortgage application problems and taking appropriate action to resolve them

Software: Microsoft Office – Word, PowerPoint, Excel, QuickBooks, WordPress, ACT Database Software, Encompass, CRM Software, CMS Software, Top Producer, MLS, Lender’s Office, Calyx Point Mortgage Origination, Loan Processing, Data Entry, Alpha Numeric, Forecasting, Promotional Program Management, Project Management, Budget, and Planning

University of North Texas, Denton, TX
Bachelor of Science, Finance May 1995

Lisa Payton

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