Gwen Boyles

- full Time
(2013 Class A Forest River )





PROFESSIONAL SUMMARY
 A strong individual able to hold my own in a detailed environment, capable of assisting in the establishment of strong project management methodologies and team leadership. Strong ability to collaborate, consult, lead and help implement change within the current internal and external structure in order to achieve success and develop both long-term business solutions and short-term tactical strategy plans with significant achievements in international, multi-facility environments.
 A project manager/analyst responsible for managing implementation and integration of business and client solutions, based on company products for various clients within the region, delivering high-quality solutions on-time and on-budget; developing and negotiating RFI’s/RFP’s, contracts, service and service level agreements; leading and managing project teams; collaborating with clients to resolve any issues; process mapping and management of change and system change, implementation and delivery of I&IT products and services; development and delivery of training, working on day to day project scheduling and time management, resource management, project risk management; and tracking and reporting on project status and achievement of projects objectives.
 A team leader with a proven record of enhancing profitability, developing strong client relations and team development in action research, process and business consultation, strategic thinking and motivating others.
 Strong knowledge of business, IT, finance, agriculture, environment, hospitality, warehousing, retail and wholesale markets, manufacturing, medical and hospital processes and RFID applications.
 Demonstrated strengths include:
Project Manager & Team Leader
Verbal & Written Communication Positive Change Management
Motivate & Coach Positive Client Relations
Training Development & Delivery
PROFESSIONAL EXPERIENCE

CONSULTANT BUSINESS MANAGEMENT
High Pointe Solutions 2010- Present
 Provide guidance, planning, organization structure, implementation and evaluation of farm, transportation, business management and education for small business owners and their teams. This includes instruction in record keeping, farm business analysis interpretation, tax management, finance, commodity marketing and general management IT development, training and marketing plans for small businesses. Instruction provided in individual sessions at the business, office or seminar settings.
 Equine Assisted Growth and Learning Guidance Counselor, Trainer/Coach human and equine performance working to get a team to work as one in harmony and cooperation, reducing stress to get results. Extensive hands on work with at risk youth using horses as a catalyst to help build relationship skills. Therapy and personal development.




ONLINE INSTRUCTOR – BUSINESS MANAGEMENT
University of Guelph, Equine Studies Guelph, Ontario Fall Term(s)2009, 2010
 Creation and update of the online business management course content, serve as the lead instructor during the course and responsible for moderating online discussions, answering course-related questions, providing weekly online office hours as well as grading homework and exams and final course grades.
PROJECT MANAGER/DIRECTOR/ INSTRUCTOR
High Pointe Inn and Equestrian Centre, Ltd. Cobourg, Ontario 1999/ 2010
 Took a concept combining tourism and the equine industry and made it happen. The Centre was a very busy, fun environment for all ages. Required intense hands-on from conception to business strategy this project tested all aspects of project management, HR practices, policy and process development, event planning and delivery, hospitality, construction, marketing, web design, IT setup and delivery, education, development of natural resources, development of wood lot and waste management and maintenance of policy in regards to the Oak Ridges Moraine.
 Responsible for long range planning, financial and cost





accounting preparing all income and balance statements for year end and hand off to the accountant for tax preparation.
 Business plan required in-depth research of the tourism and equine industry and growth patterns to prepare marketing analysis.
 Lobbying efforts for Tourism with Provincial and County Ministries.
 Event Planning - Conceptualized, planned, orchestrated, major educational and competitive events for the Centre and Northumberland County Tourism higher
 Equine Assisted Growth and Learning Guidance Counselor, Trainer/Coach human and equine performance working to get a team to work as one in harmony and cooperation, reducing stress to get results. Extensive hands on work with at risk youth using horses as a catalyst to help build relationship skills. Therapy and personal development.
PROJECT MANAGER / CONSULTANT
Baycrest Geriatric Hospital, Toronto, Ontario 11/2006 – 9/2008
 Responsible for a series of projects in different departments, working closely with the Director and senior management.
 Provided consultation and project management skills and theory, budget, vendor selection and planning (2006).
 Initiated review of policy and procedures for the entire organization and re-aligned risk management
 Provided research, analysis and strategic planning.
PROJECT MANAGER/CONSULTANT
Providence Healthcare, Toronto, Ontario 2004 – 2006
 Initiated stakeholder involvement and working with the Director and Vice President of Decision Control and Director of Hospital Services. Restructured and directed Safety and Security Integration project for Patient Wandering and Door Access controls for large elder healthcare facility in Toronto to provide a long term solution for the safety of residents and staff.
 Provided planning, development and coordination of all aspects of this project; supervising staff and monitoring the project deliverables to ensure project is within scope, on budget and on schedule; effectively applying concepts of PMO methodology and enforcing project standards; ensuring project documents were complete, current, and stored appropriately in accordance with the PMO policies.
 Provided consultation and project management skills and theory, budget, vendor selection and coordination, coordinate integration and configuration of software.
 Educated, focused and restructured management team to establish workable goals, scope and budgets for this large sized project.
INSTRUCTOR Quality and Project Management
ESI International, Washington D.C. 2001 – 2003
 Developed teaching plans, project management techniques and presentations for business representing ESI, International to major companies throughout the United States.

LEAD PROJECT MANAGER/MANAGER
Boeing Information Support Systems, Seattle WA 1997 – 2001 1992 - 1996
 Project Manager responsible for leading cross-functional team in design and implementation of global help desk and business development using best practices and the ability to adapt and evolve such practices to the client need.
 Led various teams to identify, innovate and re-engineer improvements to Electric/Electronics Business Process Efficiency at Boeing. RESULT: Estimated savings of $1.7 billion.
EDUCATION

Master of Business Administration
City University Seattle, Washington
Masters Project Management
George Washington University Washington, D.C

Bachelor Business Administration, Marketing & Communication
Pacific Lutheran University Tacoma, Washington

AFFILIATONS

Centered Riding Organization Certified Instructor Level II
Ontario Equestrian Federation Member 2000 – 2019
Ontario Equestrian Federation Industry Board 2001 – 2008
Canadian Equestrian Federation 2000 – 2019

NON-PROFIT

Habitat for Humanity 2009 – Present
KIDS B.A.S.E. Accounting/Bookkeeper/Fund Raiser
Canadian Pony Club – Arête de Chêne Coach, Fund Raiser, Sponsor, United Way Event Organizer
4-H – Equestrian Fund Raiser, Sponsor

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