Work Wanted Resume: Tom Fleckenstein
by Tom Fleckenstein
Experience Virginia Small Business Development Center August 2010 - present Abingdon, VA Center Director Responsible for day-to-day management, employee supervision and activities for an SBDC office in southwestern Virginia. Conduct client counseling sessions, workshops, seminars, and strategically partner with regional industrial and economic development commissions, chambers of commerce, local and regional governments, federal government elected officials and agencies, other service providers and educational facilities. Serve as the spokesperson and advocate for the SBDC in the region. Other duties include center budget and financial issues, assuring compliance and execution of SBA and state required mandates, personnel duties, quarterly, semi-annual and annual reports, acquisition of supplementary funds for the center and marketing/promotion of the center and the SBDC in the region. North Carolina Small Business and Technology Development Center Aug 2004 – June 2010 Western Carolina University - College of Business Cullowhee, North Carolina Senior Business Counselor Deliver business counseling, management training, strategic financial planning, research and technical assistance services to small to mid-sized businesses and entrepreneurs. Function as Certified Technical Assistance Provider for SBA backed loan programs. Network and coordinate economic development activities with other governmental agencies, regional economic development organizations, colleges, universities and funding sources. Participate as speaker and panelist at regional workshops, conferences and training events. Leverage university resources to stimulate regional economic growth. Advise/facilitate graduate student teams with SBTDC clients for class projects. Guest speaker at regional graduate and undergraduate classes on various business topics. Caldwell Community College and Technical Institute Aug 2000 – Aug 2004 Watauga Campus - Boone, North Carolina Instructor – Business, Marketing and CIS Taught regular and continuing education classes in business, marketing, and computer/CIS topics. Students ranged from 16 to 82 at all levels of experience, capabilities and motivation. •Participate in department curriculum and class design, development and scheduling. •Serve on various search and academic committees. •Mentor new business faculty. •Serve as AAS Business Administration academic advisor, student Co-op advisor and Business Club faculty advisor. •Interact with local businesses to assess educational needs and issues. Machine Tools, Inc. July 1977 – July 2000 Huntersville, NC Co-founder and General Manager Responsible for all aspects of management and administration including; day-to-day operations, HR, customer service management, P&L, budget development, purchasing, forecasting, cost effectiveness of expenditures and tracking of expenses. •Trained, mentored, motivated and assessed personnel. •Developed new sales territories, and assisted newly relocated companies with local suppliers and vendors. •Worked with clients in consulting role to understand, justify and integrate new manufacturing technology. •Designed and conducted training workshops for clients’ hourly workers and engineering staff on new manufacturing equipment, technology and OSHA/ANSI regulations. •Developed technical proposal formats, project reports, literature, and news releases. •Created and lead multi organizational projects for integrating new technologies for clients •Served as company spokesperson at regional and national industry events and roundtables. •Trade show and special company events planning and management. Professional Projects and Activities •Recipient - National Distinguished Service Award from ASBDC, 2006 – Katrina SBA assistance. •Columnist for the Western Carolina Business Journal, Feb 2005 – November 2007. •Symposium speaker applying Internet technologies at regional and national trade shows and CEO roundtables, 1997-2001. •Serve on various client companies’ board of advisors and regional committees/advisory boards for economic development. 2007 – 2011 •Active participant in the SWVA Entrepreneurial Blueprint committee •Partnering with the US EPA for the regional E3 initiative •VA SBDC Beta site for ProfitCents financial analysis software offered from Sageworks Education Gardner Webb University Boiling Springs, NC 2006 Masters of Business Administration University of North Carolina Chapel Hill and Charlotte, NC 1976 BA - Business Administration/Marketing Continuing Education Graduate -20 month Leadership Education And Development Program, NC SBTDC 2010 Certificate of Completion – Lean Office Practices, NCSU IES 2007 70-100 annual classroom hours of professional development and technical training 2004-present Certifications Certified as Business Consultant Analyst, VA SBDC 2011 Certified trainer for Indianpreneurship OBANAN/the Cherokee nation 2007 Certified Co-facilitator for Strategic Planning/Retreats, NC SBTDC 2006 NxLevel Entrepreneurship Certified Instructor tomfleck@hotmail.com Go to the RV Life and Travel blog.
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