Work Wanted Resume: Suzanne Cox

by Suzanne Cox
(White Lake, MI)

Professional Profile: Most of my recent work experiences are in a corporate office environment with extensive office and computer experience; however, past experience includes hotel employment as hotel operator; reservations; housekeeping; waitress; bartender.

I believe my experience with people, my ability to prioritize, my dedication to details, my organizational skills, and my desire to be helpful, would compliment any organization. I have the ability to get along with anyone. I have no family obligations - and am free to travel.

Professional Experience

VOLUNTEER ? White Lake, Michigan 6/2009 ? Present
Elderly caretaker

? Overall running of home; Light and heavy cleaning, grocery shop, plan and prepare meals. Help with all other situations as needed. Transport to appointments.

HOME DEPOT ? Commerce, Michigan 6/2008 ? 5/2009
Cashier
? Customer Service; Check customers out

RIETER AUTOMOTIVE ? Farmington Hills, Michigan 6/2006 ? 6/2009

Product Data Coordinator

Served as Administrator and power-user for a PLM/PDM system with 100 end users at six locations in North America. Facilitated use of the PLM system as primary repository for material and product data. Managed user accounts, access control, troubleshooting, and documentation.
? Instrumental in the launch of the new North American PLM/PDM system, supporting site coordinator in data migration, establishing business rules, converting business requirements and programs into useable technical documentation.
? Developed and led training in the PLM system, including a ?Tips and Techniques? workshop.
? Worked closely with European Competency Center Help Desk for resolution and administration of issue tickets.
? Generated and maintained Access database to gather material product information for input into PLM system, which improved material release. Worked closely with external material suppliers to gather specification and technical data for release.

DANA CORPORATION ? Rochester Hills, Michigan 1999-2006

PLM Administrator/Design Assistant

Served as administrator and power-user for PLM system. Provided user support and training. Uploaded CAD models through Catia and Unigraphics and scanned into the PLM system. Managed document control and engineering design changes. Design Manager backup running weekly CAD/Engineering meetings to facilitate engineering change order assignments. Member of the implementation team that deployed the new eMatrix PLM software. Participated in planning, business objects creation, rules, testing, and troubleshooting.
? Worked closely with PLM Project Manager, developers, and system administrators to convert business requirements and programs into useable technical documentation.
? Trained 200 end users at nine North American and two Mexico plants in the new system. Developed instructional materials and authored training documentation.
? Created and maintained Access-based systems to track engineering change orders, product change notices, and sales release orders.

Prior Experience

NORTH AMERICAN LIGHTING ? Farmington Hills, Michigan 1997-1999
Sales Coordinator

? Provided administrative support to sales representatives and account managers
? Managed prototype purchase orders
? Coordinated implementation and maintained EDI system for requests for quote and purchase orders
? Created and maintained databases for prototype/production purchase orders/request for quotations
? Assisted in development of QS9000 procedures and trained the sales department
? Managed internal and customer quotation packages

FOUR-SLIDE TECHNOLOGY, INC. ? Walled Lake, Michigan 1995-1997
Office Manager

? Provided administrative support for part orders from quote phase through paid invoice
? Maintained A/P, A/R ledgers, payroll, and general office support
? Designed and developed formula based computer reports used in tracking progress of forecasting, shipping, invoicing, sales, A/P, A/R, and payroll
? Assisted in the implementation of accounting process merge into ?QuickBooks Pro? accounting program

SHERATON HOTEL ? Novi, Michigan 1986-1988
Front Desk; Hotel Operator; Room Service; Housekeeping; Waitress

Education

NORTHWOOD UNIVERSITY
Bachelor of Business Administration (BBA), 2002

WALSH COLLEGE
Coursework completed toward Master of Science in Information Technology

Technical Skills

Business Applications: Microsoft Office Suite ? Word, Excel, Outlook, PowerPoint, Access Database, Product Lifecycle Management software, Quickbooks, Lotus Notes Database/Email, Software Change Tracking systems
Project Management: Microsoft Project, Visio.

366 Farnsworth Street
White Lake, MI 48386

Phone: 248-909-9375
Email: rcoxsuzanne@gmail.com