Work Wanted Resume: Jeff Meacham
by Jeff Meacham
Geek of all Trades GEORGE E. MEACHAM, JR. (Jeff) Address: 14640 NE 178th Street, Woodinville, WA 98072 | Phone: 206-465-4629 | Email: j.meacham@live.com SENIOR SYSTEMS/TECHNICAL SUPPORT ENGINEER ? Project/program management and leadership: Translates strategy and manages scope of new infrastructure, server and/or software installations. Experience leading major and minor upgrade(s) of Operating System, Networks (internal, DMZ, Firewall) and Application software as well as migration from Novell to MS Windows. As a consultant, advised and helped plan overhaul of customer environment encompassing 10,000+ users/workstations and more than 250+ servers. ? Network and system security-savvy: Ability to think on the fly and solve problems quickly and efficiently. History of repairing critical security breaches, rebuilding servers when necessary and providing go forward recovery of (suddenly) critical systems. Experience with VMWare, Desktop and Enterprise, and MS Virtual Server software. ? Pragmatic, focused approach to leading system/network analysis and administration. Elicits order from chaos, calmly identifying root cause and what needs to happen going forward ? Broad experience and knowledge: Brings a extensive reference and understanding of TCP/IP from packet to Application level including DNS, DHCP, subnetting, tracert, IPCONFIG, etc. ? Communications and customer focus: Experience from Desktop environment to server(s); a generalist. Achieves strong rapport when serving clients and gains high degree of trust. Understands how to identify needs through the practice of active listening. Skillfully gears communication to the intended audience. Outstanding organizational, problem solving and administrative skills. TECHNICAL STRENGTHS Routers & Switches: Wired and Wireless, bridges and routers.? Backup/Support: Veritas Back-up, Compaq Insight Manager, Remedy, LogMeIn, WEBEX, Partition Magic, Ghost, NAS/SAN ? Servers: Hewlett- Packard, Compaq, and Dell ? Operating Systems/Servers: Windows Server 2003, 2000, SQL 6.5 to 2000/Express, VMWare Server, Exchange Server, SMS, Apple, Novell, Terminal Server ? Desktop: Sony, Hewlett- Packard, Dell, Compaq, IBM, Gateway and Apple. Security: Top Level Expertise in SMTP (Email), DLP and Content Scanning; above average with IPSEC, PPTP, firewalls (hardware and software), wired and wireless packet sniffers. GENERAL EXPERTISE Project/Program Mgmt. Leadership / Motivation Strategic Planning Problem Solving Relationship Building Customer Service SOP Adherence Needs Assessment Financial Systems Training/Mentoring Vendor Relationships Quality Analysis TCP/IP, IPX, NetBIOS Network Protocols Network Topologies Network Tools PROFESSIONAL EXPERIENCE - DETAILED MEACHAM, INC., DBA PARROTT?S LANDSCAPE MACHINERY SNOHOMISH/WOODINVILLE, WA Dates: 1/2007 to Present Position: Minority Owner, Manager ?ONE OF SOUTH SNOHOMISH COUNTY?S MOST COMPREHENSIVE LAND CARE EQUIPMENT SALES AND SERVICE COMPANIES? Manage day to day operations of a Outdoor Power Equipment (OPE) sales and service company with 3 employees; order/receive parts and control inventory; sell new residential and commercial whole goods; triage equipment needing repair and do quick repairs; product knowledge of 2 and 4 cycle OPE as well as storm and standby generator systems. Set customer expectations as well as set and maintain service level agreements; resolve customer disputes; handle warranty inspection and determine root cause of failure. Design, install and manage new IT/voice infrastructure using a combination of wired and wireless technologies for two different shops and administration site. Setup, secure and manage wired and WIFI (A, B, G, draft N) systems consisting of routers, bridges, print servers, Access Points, bridges, video and NAS/SAN devices. PROFESSIONAL EXPERIENCE - CONTINUED CLEARSWIFT CORPORATION, BALTIMORE TECHNOLOGIES AND CONTENT TECHNOLOGIES Dates: June, 1997 to December, 2006 Position: Senior Technical Support Engineer, Senior System Engineer ?WORLD?S LEADING VENDOR OF COMPREHENSIVE, POLICY-BASED CONTENT SECURITY IN ALL THREE DEPLOYMENT METHODS: AS SOFTWARE, AS AN APPLIANCE AND AS A MANAGED SERVICE.? Worked up to the top level system/network/support engineer position in less than 3 years. Directly supported and mentored 8 internal technical support engineers; directly supervised engineers and staff in the absence of the Center Manager. Onsite consulting, product support and software (classroom/private) education. Troubleshoot and interpret complex network issues down to packet level; make, suggest and implement changes. Make/implement changes based on network traffic analysis to provide better service levels. Provide expert level support of SMTP email systems; working experience with MS Exchange, Pegasus Mail, Domino/Notes. Review and suggest configuration changes for DLP, Content Scanning and virus, threat and malware mitigation. Created, modified and archived virtual machines (both VMware and MS VMs) for various Windows Server OSs (NT4, Win2k, Win2K03) at various SP levels as well as most all desktop OS (98, Millennium, NT Desktop, XP, XP Pro, etc) at most all rev levels. Used VMware Server, both enterprise and desktop editions, as virtual network and for critical ad hoc testing. Was main US point of contact for Cisco, IBM and Tivoli partners for SMTP archiving and content filtering; solutions involved WORM (archival) and SANs (compliance). Have some Linux/Solaris experience from Clearswift appliance and SMTP enterprise solutions Had TAM responsibility for 5 companies with over 40,000 Desktops and between 400 and 900 servers each. EDUCATIONAL SABBATICAL - BELLEVUE CC/WORK SOURCE Dates: June, 1996 to June, 1997 Full WinNT MCSE classroom training and lab. Additional work with Win95/98 and IIS as well as MS SQL 6.5. Obtained CompTIA A+, MS MCP+IIS and MCSE certifications. UNIVERSITY OF WASHINGTON POLICE DEPT. - SEATTLE, WA Dates: April, 1987 to June, 1996 Position: Police Records and Information Systems Manager, Systems Analyst-Programmer III Administered and maintained police Incident Reports for a 55 member commissioned police department serving a community of over 50,000 students, staff and faculty. WACIC ACCESS Level II certified with access (read, write and modify) to CHRI and non-CHRI record information as well as NCIC read/write access. Managed Police Department Network infrastructure and security. Handled background checks on police recruits and maintained all records of non-hired applicants. Wrote User interface and created data files for Uniform Crime Report generation in FoxPro/Dbase. Worked in Joint Operations Center before, during and after Goodwill games doing LEA background checks on people needing access to secure venues (Athlete?s Village, game venues, media centers, etc.) Earned Novell CNA and Records and IS certification (Novell, AIIM). EDUCATION/CERTIFICATIONS University of Washington Information Systems and Records Management Post Graduate Program Bellevue Community College: MCSE Classroom Training ? MCP, A+ What is not covered in that document is 15 years of xperience in Alaska doing before, during and after season maintenance of both the physical plant and 200+ boat fishing fleet; I started as pre- and post-seasonal employee (fishing on the boats during the 2 month fishing season) and last 8 years as full time assistant cannery superintendant.
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