Work Wanted Resume: Jack Wagonerby JACK WAGONER
Working RVer Seeking Position
LOOKING FOR POSITION IN NW MONTANA,N/NE/E IDAHO. NW WYOMING. SW MISSOURI OR NORTH ARKANSAS/CENTRAL ARKANSAS. JACK WAGONER ENTERPRISING, RESULTS-DRIVEN PROFESSIONAL, HIGHLY SKILLED IN ALL ASPECTS OF RUNNING AN EFFECTIVE SALES TERRITORY. Highly motivated, customer focused professional with extensive experience in key client development and retention plus effectively able to manage a large number of accounts while developing new business leads. I’m also an effective communicator with strong negotiation skills who excels in creating/cultivating solid customer relationships and providing superior customer service. Know for delivering record-breaking revenue and profit gains within highly competitive regional markets. My extensive experience also enables me to collaborate with top executive management comfortably and develop external strategic alliances that efficiently drive the sales cycle, increasing revenue throughout the company. AREAS OF EXCELLENCE • Accounts Management-Territory Management • Territory Expansion • Consultative Sales/Marketing • Building Strong Client Relationships • Road Warrior-Up to 80% Travel • Extensive Computer Literacy • Presentations to Top Level Management/Pres/CEO • Effective Communicator • Problem-Solving Strategies • Sales/Training Development • Teambuilding & Leadership • Customer Retention Strategies • Networking & Lead Generation • Win-Back Retention Strategies PROFESSIONAL EXPERIENCE MID-AMERICA DEALER SERVICES, INC. SPRINGFIELD, MISSOURI 65804 - PLANO TEXAS 75025 National Sales Manager June 2007 to Present National Sales Manager of Mid-America Dealer Services, Inc. operating a large multi-state sales territory, enrolling and cultivating key client relationships for an automobile service contract company. I started in June 2007 calling on franchise & independent automobile dealerships after leaving The Guardian Warranty Corporation. I provided different methods of increasing sales & profits at automobile & truck dealerships plus trained owners, directors and finance managers how to use our different programs/services. Collected signed dealer agreements, contracts and handled all areas of their service agreement/warranty accounts. I spent 80% of my time traveling establishing new accounts and existing accounts plus training new account/territory managers. Key Results: • Hired/Managed & Trained several agents/sub-agents in Missouri, Arkansas, Oklahoma and Texas. • Attended and spoke at N.A.D.A (National Automobile Dealers Association), N.I.A.D.A. (National Independent Automobile Dealers Association) and T.I.A.D.A. (Texas Independent Automobile Dealers Association) I also attended National Trade Shows and conferences several times per year. • Enrolled & trained over 100 new accounts within 2 years. Hired & trained new agents. • Strategically maintained relationships with lost accounts by utilizing a consultative approach to meet client challenges and provide innovative solutions to reinstate account. • Demonstrated skill in closing sales, increasing productivity, and conducting market research to stay ahead of the competition. • Developed comprehensive account plan for designated key accounts set up and on-going customer support and training on program guidelines/products plus customer driven marketing/advertising solutions resulting in the discovery of major up-sell opportunities. • Increased revenue retention by enhancing and aggressively pursuing integrated customer relationships resulting in decreased customer warranty cancellation requests. THE GUARDIAN WARRANTY CORPORATION AVOCA, PA. Account Manager – Territory Manager: October 16, 2003 to June 10, 2007 I was hired to build market share in Texas by locating, developing, defining, negotiating, and closing business relationships with automobile dealerships. Primary focus is on automobile warranties, gap insurance and sub-prime (Penn Acceptance Corp) auto finance for franchise & Independent auto dealerships. Analyze competitor programs and develop marketing strategies for competitive marketing positioning to increase market share. Communicate effectively with dealers to initiate, develop, and maintain customer relationships and client satisfaction. Responsible for managing all areas of assigned territory including new business acquisition, territory expansion, maintaining established accounts and association relationships, and problem resolution. Key Results: • Million Dollar Sales Club Award in 2004/2005. • Increased sales volume in North Texas from 18,000 to 170,000 per month within the first year. • Increased market penetration from <10% to >60% within 2 years. • Top 3% producer within the company after just 18 months TRIAD FINANCIAL CORPORATION (A Subsidiary of Ford Motor Company) HUNTINGTON BEACH, CALIFORNIA Account Manager-Territory Manager August 1998 to October 2003 A subsidiary of Ford Motor Company, Huntington Beach, California & North Richland Hills, Texas. Corporate office located in Huntington Beach, California. Hired by VP to expand territory and gain more market share of the sub-prime auto finance industry in North Texas. Solicited automobile dealerships to promote sub-prime finance, develop and acquire new agreements with them, acting as liaison between Triad Financial/Ford Motor Company and automobile dealerships to enhance the effectiveness and efficiency of their operations. Incorporate the Triad Financial programs into every eligible dealership in assigned territory by working directly with clients to build rapport and provide solutions for their automobile finance needs. Developed and managed 75+ dealer accounts in North Texas. Key Results: • Top National Leader in volume/contracts for Triad Financial • Consistently met or exceeded monthly goals throughout. • Top Marketing Manager 4X in last 6 Months at Triad Financial Corporation. • Highly known and respected in automobile sub-prime finance industry. FIRST AMERICA ACCEPTANCE CORPORATION BOCA RATON, FLORIDA REGIONAL SALES MANAGER Feb 1997 to August 1998 Hired by Pres/CEO of company to manage/hire and train a winning team in Texas. I produced 125 active dealer accounts & 650+ contracts within 9 months of launching FAAC in the State of Texas with my sales force. First American Acceptance Corporation was a brand new start-up company in the highly competitive sub-prime auto finance market. Independently hired/developed and directed a sales team of 12 account representatives & 10 finance field auditors. I conducted training & strategy sessions to develop a winning team to market sub-prime auto finance programs to franchise and independent automobile dealerships. I also motivated production while organizing marketing activities in a changing market so sales team could out produce competition. Key Results: • Facilitated monthly market, projection and production reports for Senior and Regional Vice Presidents. • Top Regional Sales Manager in 1997 & 1998 • Top Sales Volume Producer in 1997-1998. • 80% of my sales representatives were in the company’s $10,000 Month Sales Club Aegis Auto Finance, Inc. New York City, N.Y. ACCOUNT MANAGER June 1994-Jan 1997 Developed and managed 100+ dealership accounts throughout North & East Texas. Launched a series of customer driven marketing/advertising programs to improve and expand sub-prime market and increase key dealer account base. I developed a virgin territory in North Texas to out produce the competition within one year. Key Results: • 2nd highest volume producer in 32 states • Enrolled 100 + active producing dealerships within 2 years • Top Account Manager Club for 1995 – 1996 • First Account Manager to break 400+ contracts per month within the company. Continued on to produce 600+ contracts before leaving company to become Regional Sales Manager for First American Acceptance Corporation. MILITARY SERVICE: Vietnam Service - 242nd Assault Support Helicopter Company, Cu Chi, South Vietnam 1969-1970 SGT E-5 1st Aviation Group-Sharpshooter/ Air Medals / Cambodia 1970 Schwabisch Hall, Germany 1970-1972 EDUCATION LEBANON HIGH SCHOOL-LEBANON, MISSOURI 65536 UNIVERSITY OF MARYLAND-U.S. ARMY EUROPE (NO DEGREE) AFFILIATIONS MEMBER: NRA-N.I.A.D.A, N.A.D.A, T.I.A.D.A. & NRA UNITED STATES MARSHALL POSSE RESERVES (1993-1996) TEXAS CONCEALED HANDGUN LICENSE TECHNOLOGY SUMMARY • MS Office (Word, Excel, etc.) Internet Mobile Communications Email PC & Express Cards Fax Systems Windows Vista/XP/7 Cell: (580)564-6343 jackwagoner1950@gmail.com (417) 532-9469 or (580) 564-7112 =============================================================
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