Work Wanted Resume: Dennis Jarvis, Lynn Johnson
DENNIS JARVIS Marina, CA 93933 (831) 512-7543 (831)915-8753 EXPERIENCE: Sanctuary Beach Resort, Marina: Security / Manager on Duty, 2000 - Current Assist all departments, front desk maintenance, housekeeping, bell staff housemen, and grounds as needed. Train new employees. Security, safety of guest's, employees, visitors and property. Security rounds of complex, complete reports of any security, safety and maintenance problems to appropriate departments and follow up to insure completion. Inspection of rooms for housekeeping, maintenance and security breech. Check in guest's to Resort and World Mark units. Make any immediate, needed repairs to property. Marina Dunes RV Park / Marina Dunes Beach Resort, Marina: Maintenance,/ Grounds, 2008-Current Maintain property and grounds, Planting new shrubbery, tree trimming and preparing for grounds conversion to a "Gated Cottage Community". Kulas Island Steakhouse, Marina, Grounds, construction and security, 2008-Current Built Patio on front of restaurant, maintain grounds / plants. Preform security for special events. Assist with set up, tear down of events. BBQ the pig for "Pig Skin Monday's". A / P Productions, Seaside: Head of Security, 1995 - Current Oversee all security aspects for A / P Productions. Supervise fifteen security staff employees, thirty volunteer staff and twenty-three contract security staff at all events. Train new staff and volunteers. Assist in all set up and break down of events. Community Hospital of the Monterey Pemnsula, Monterey: Security Officer, 1988 - 2000 Insure safety of patients, staff, guests, visitors and property. Document and report all incidents that occur in and around the hospital and report to proper departments and or supervisors. Traffic and parking control, enforcing all traffic and parking policies at the hospital and grounds. Member of ERT team (Emergency Response Team). First aid and CPR trained. Train new security staff. Carmel Valley Manor, Carmel: Chief of Security, 1986 - 1988 Ensure Safety of residents, employees, guests and visitors. Medical and fire response to units and buildings. Maintenance repairs as needed. Uphold policies and procedures of Manor for residents and employees. Report any discrepancies to physical plan director. Patrol grounds and buildings. Assist residents as needed. Train new staff/ Carmel Mission Inn, Carmel: Sergeant of Security, 1984 - 1986 Duties described below for the first two years then promoted to the Sergeant of Security. Supervise four security employees. Conduct all training to security. Ensure safety of guests, visitors, staff and grounds. Assist staff and guests as needed. Preformed maintenance and repairs. Uphold Policies and procedures of Inn. Security rounds of buildings and grounds, reporting any discrepancies and incidents to proper departments with follow up. Carmel Valley Manor, Carmel: Chief of Security, 1982 - 1984 Same as above. Strong Arm Security, Salinas:1st Lieutenant of Security / K-9 HANDLER, 1981 - 1982 Supervise security staff for company, train staff on sites and locations for clients. Contract Security for "high - risk" sites. Central Coast Security, Pacific Grove: Contracted Security Officer, 1979 - 1981 Worked at various sites and locations on the Peninsula. COMMUNITY ACTIVITIES: Manager / Coach for Marina Pony Baseball and Softball for seven years. 1980 -1986: Ran a neighborhood youth group for twenty to twenty-five boys aging from four to seventeen years of age. EXTRACURRICULAR ACTIVITIES: President of Central Coast NABA (National Adult Baseball Association) Manager / Player for Triple A Semi - Pro Baseball Team Manager / Player for Double A Semi - Pro Baseball Team Coach / Player for Monterey Senior Baseball Assistant Coach for Senior All - Stars for two years Head coach for monterey Peninsula all-stars for 4 years. Head Coach Everett Alvarez High Freshman and JV Baseball for two years Head Coach Seaside High school JV and Varsity Baseball Assistant Coach for MPC Baseball Assistant Coach for CSUMB INTEREST AND ACTIVITIES: Baseball, softball, volleyball, fishing, camping and working with children and adults.. References available upon request. Lynn A. Johnson F Reservation Road Marina, CA 93933 (818) 470-9700 SKILLS: MS Office Suite: Word, Excel, Outlook, PowerPoint QuickBooks Customized Data Software: ACSR, CSG, CRT, etc. Several Payroll Software’s EXPERIENCE: MARINA DUNES RV PARK., Marina: Reservationist, Customer Service, October 2009-December 2010 Performed daily opening / closing tasks, taking reservations, heavy call volume, answering all emails and recording daily revenue. Filled in as on site manager when managers were away for weeks at a time, for out of state for conventions, vacations, etc. Set up all excel spread sheets for pricing, lot size and financing, to convert park over to a “gated cottage community”. Worked as a liaison for marketing with papers, Monterey Weekly, and other venues of publicity. Showed on site model and worked in sales of cottages. Time Warner Cable., Chatsworth: Customer Service Representative, August 2007-July 2009 Trouble shooting technical related issues, and processing orders in a fast paced work environment. Data entry of all orders, scheduling appointments, reviewing and processing payments in billing. Providing excellence in customer service preventing repeat calls and/or escalated issues. Received numerous awards for performance, work order accuracy, customer service and quality monitoring. Received certificates of completion in employee development and ICARE programs. I was also noted as "raising the bar" in my annual employee review. ABC Learn Inc., San Fernando: Teaching/Tutoring, February 2006-June 2007; Taught grades nine thru twelve for the Five Stones Academy during their final semester of school. Continued working for the offices of ABC Learn preparing Student Learning Plans for the L.A.U.S.D. No Child Left Behind Act. Implemented and tutored students for the L.A.U.S.D. and C.V.U.H.S.D. Gap Inc., Topanga Cyn.: Associate Store Manager, September 2003-2006; Analyze business reports to recognize top twenty programs. Evaluate product on hand, review top liabilities report to forecast merchandising needs. Implement & merchandise key items on sales floor to insure thorough product sale through. Forecast sales by utilizing daily business trends. Control payroll hours to stay within Company standards by adjusting weekly hours to support current sale trends resulting in a consistent score of 100% payroll compliance. Human resource; Responsibilities include all aspects of personnel including training of assistant managers, sales coaches & associates. Macy*s West, Capitola: General Sales Manager, February-October 2002; Promoted and transferred to assist in the opening of the Northern California store. Interviewed and hired all employees for six departments. Conducted training seminars for over two hundred employees for Excellence in Service. Received numerous awards, certificates, bonuses and rewards for the success of this store. Macy*s West Woodland Hills: 1997-2002, Assistant Sales Manager Ready to Wear; Responsibilities included the managing of five departments and those employees. Hiring, terminating and scheduling were among those duties. Acknowledge for implementing ways to reduce shortages within those departments and for maintaining strict budgeting guidelines. Manager of Operations / Customer Service, promoted to manage two departments. Analyzing accounts for two separate stores and responsible for critical budgeting and purchasing utilizing a computerized purchasing and tracking system; was commended and awarded by the Regional Manager for restructuring and implemented procedures to perform and function efficiently by decreasing company loss while increasing revenue. Cash office; troubleshoot on main frame and CRT; track and balance all monies that are outgoing as well as incoming and prepare cash deposits; maintain all files, records, status reports and computer files. The Ark Christian Academy, Chatsworth: 1995-1999, Supervisor; Supervised and taught curriculum on a computerized, individual based program. Prepared yearly goals and ordered materials accordingly. Counseled with students and parents for time management, offering solutions to program problems. Oversee maintenance and construction negotiations and filling of orders for continued refurbishment of institution. Stormy Life Productions, Agoura Hills: 1991-1995, Administrative Assistant; Served as a liaison between purchasing and marketing agents. Responsibilities included; assist in all major production, organized all promotional material, expense accounts, draft and review contracts, and conducted press releases. CPC General Motors, Ohio: 1981-1991, Employment; maintained current status of over three thousand employees in a main frame computer. Shipping and Receiving; Worked within and operating time frame, completed all order and reject forms. Payroll; preformed in an accelerated data entry. Organized and filed hour and wage books. Inspection / Quality Awareness; Mansfield City Police Department, Ohio: 1980-1981, Police Aid; Worked along side officers in the “Inner Jail”- conducting searches on persons arrested, fingerprinting, taking mug-shots, assigning cells, search for warrants and prior arrests. EDUCATION: Mansfield Business College, Mansfield, Ohio Early Graduate Mansfield Senior Several business, executive and employee development classes. Photography I, II and Dark room.
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