Work Wanted Resume: Cate Maloney
by Cate Maloney
Exp manager, excellent Customer Service: Workamper Expereince Desert Haven Animal Refuge, T or C, NM. Animal care for dogs, cats, birds, rabbits. Cathryn C Maloney 240 W Columbia Road Enola PA 17025 717-215-7604 ccmaloney@gmail.com EXPERIENCE Us Census Dept of Commerce Harrisburg, PA Administration Manager Managed Human Resource and Payroll Departments. Chief Security Officer. Inventory Manager Education Data System Incorporated Harrisburg, PA Job Developer/ Human Resources /Job Coach • To identify skills and background of participants. To match skills to job positions and assist participants in getting and retaining position. To act as a liaison between local employers and program participants. To identify job related responsibilities and tasks through job analysis. • Establish working relationships with local employers; interact with personnel and/or manager responsible for the hiring of new employees • To assist participants with resume writing, interview skills, personal appearance, transportation and childcare issues. • Act as an Instructor of the Readiness Training • Network with area business organizations Highmark Medicare Services Camp Hill, PA Provider Customer Service Center Provide resolution to Provider questions and claim denials. Requires detail knowledge of Medicare and strong customer service skills Nana's Things Antiques Enola, PA Owner Managed on line and auction antique business. Formulated goals, business plan and accounting system. Designed web content and graphics. Managed inventory and shipping. Currently still selling on line part time. Dauphin Co. Technical School Harrisburg, PA Science Teacher Taught 9th Grade Earth Science. Classroom management, lesson planning and child development. Out Tech, Inc. Camp Hill, PA Account Manager Customer service for Health Account Management Business. Improved group performance and achieved goals by 20 . Devised new customer service strategy, which directly increased performance gains. Gabriel Brothers York, PA Retail Manager Improved sales at high volume store by staff management and merchandising. Developed staff newsletter and attendance program. Human resources, interviewing, job training. Dollar General Marysville, PA Human Resources, Manager Total store management including P L statement, Human Resources, hiring, interview and training, inventory control and customer service. Increased gross profit every year. Tandy Leather Enola, PA and Buffalo, NY, PA Store Manager Responsible for P L, inventory control, hiring and training staff. Taught leather craft in class and workshops to all ages. Increased profit at both stores. Transferred from Buffalo to Enola. Both stores had serious problems before I organized them to be profitable. Human Resources: Job description, advertising, interview, hiring, training, payroll and benefit forms Historic Blue Star Hotel Lancaster, PA Manager/ Co owner Developed concept for bar and restaurant. Oversaw all departments. Responsible for profit and loss, ordering for bar and restaurant, hiring and training staff, all accounting functions including taxes. Bar was voted 2nd favorite music club in Lancaster. Involved in bar sponsored community service activities, including various fund raising events that I organized. Project manager for renovations. Human Resources Hiring, job training, insurance and tax forms, benefits, WC forms, etc. Avalon Publishing Co. Avalon, NJ Human Resources, General Manager/ Co owner Published two weekly newspapers and managed printing press operations. Responsible for advertising and production staffs. Business went from bankrupt in 1974 to increased profits every year. Human Resources. Job description interview hiring, job training, benefits and insurance , payroll and taxes, all forms. etc. EDUCATION Clarion University Clarion, Pennsylvania Attained other Postsecondary or Certification Major: Education Kennedy Western University Santa Barbara, California Master's degree or higher Major: Executive Business Franklin and Marshall College Lancaster, Pennsylvania Bachelor's Degree or Equivalent Major: Geology/Education SKILLS AND ABILITIES Additional Skills and Achievements *Business Organizational Development, Public Relations: Can write press releases, buy media, and plan promotions. *Graphic Arts: Can design advertising and brochures etc. *Articles and poem published by "REDBOOK" and various newspapers. *Enjoy teaching and making crafts in leather, ceramics, and painting. *Member of East Pennsboro Education Foundation, Franklin and Marshall Geosciences Foundation, and various community service clubs. Candidate School Board and treasurer for a local political campaign, volunteer for various organizations: Red Cross, Girl Scouts, Cerebral Palsy, Special Olympics. Computer Skills Microsoft Office Word, Excel, Powerpoint, Explorer email, photoshop, Ebay seller. Google Earth CERTIFICATIONS AND LICENSES Science Teaching issued by Department of Education Earth and Space Science General Science also AZ. Secondary Teaching Certificate REFERENCES: Available Upon Request
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