Work Wanted Resume: Carol

by Carol
(Seminole, FL, USA)

RV Park Managers Position WANTED - Looking for a full time RV or Mobile Home Property Management position. Currently reside full time in 55+ community and love working with Seniors. Will work for space and wage.

5640 Seminole Blvd
#207
Seminole, Florida 33772 903-624-9495
texomafun@yahoo.com

Qualifications

A self-starting experienced professional who offers 12 years directing, planning, and organizing multimillion-dollar operations while maintaining full P&L responsibility. Adept in team facilitation, cultivating long-term client relationships, generating sales, and ensuring regulatory compliance to both state and federal standards.


Accomplishments

 All-Lines Insurance Adjuster licensed in 15 states. Successful completion of major carrier certifications and NFIP certification. Current on on required CE hours.
 Started Marine Business from $0 to $280K in Sales revenue
 Turned around a profit-loss situation by increasing revenue 16%, gross contribution from 6.3% to 12%, and gross margin from 13.8% to 21%.
 Reduced total direct labor costs from 72.9% to 68.7%, overtime labor from 4% to 1.3%, and contract expense from 7.5% to 6.7%.
 Implemented a regulatory compliance program with a zero tolerance policy to enforce state and federal safety standards.
 Improved productivity rates 18% by implementing “Lean Manufacturing Initiatives”, and achieved a production goal of .08% in flight delays.
 Honored with FedEx’s “Highest Individual Management” award, given to personnel rates in the company’s top 2% in overall performance.

Professional History

2006 – Present Independent Adjuster National
Property & Casualty Adjuster
 All-Lines Licensed Adjuster
 Licensed in 15 states
 Worked Daily Claims in Florida and Catastrophe Claims throughout the United States.
 NFIP Certified
 Responsibilities include initial contact with insured, loss inspection, photo documentation of loss, generation of computerized estimate, closing with the insured, generation of payment, adhering to carrier guidelines, and acting as the liaison between the carrier and the insured
 Proficient on Xactimate (including Sketch) and Integriclaim estimating software programs.
 Current on all required CE Hours


2002-2006 Harbor Helpers, LLC Pottsboro, TX
Owner/Officer
 Marine Detailing, Marine Services, Yacht Management, Ship Store, and Used Boat Dealer. Vessels from 10’ to 66’ in length
 RV and Auto Detailing
 Averaged 75% growth year over year; $270k in Annual Revenue
 Familiar with Marine terminology, maintenance needs, and materials
 Handle all aspects of advertising, sales, media relations, revenue generation, customer service, accounts payable/receivable, human resources, new services, and profit margins
 Assist local surveyors to return damaged vessels to original condition
 Sold business for profit


2001-2002 Securicor Security, Inc Dallas, TX
Regional Vice President
 Direct all aspects of operations management for the Southwest region, including human resources, financial administration, sales, and accounting.
 Oversee 2000 nonunion employees, 70 management personnel, and a full support staff.
 Plan, organize, and prioritize activities required to complete assignments and obtain objectives.
 Supervise aviation and commercial divisions.
 Outline objectives and give direction to obtain desired performance results.
 Prepare departmental budgets and hold P&L responsibility.
 Prepare and give presentations to subordinates and superiors
 Negotiate contracts and establish profit margins.
 Ensure compliance to FAA and DOT regulations.

1999-2001 LSG Sky Chefs, Inc. Dallas, TX
General Manager
 Managed a $52M airline catering company that serviced 330 flights per day and operated 24/7.
 Administered a $17M payroll
 Oversaw 500 union employees, 32 managers, and interfaced with union leaders.
 Directed quality assurance programs and implemented production enhancements.
 Recruited and trained personnel, and implemented incentive programs
 Ensured compliance to FAA, FDA, and HACCP regulations.
 Prepare and give presentations to subordinates and superiors
 Synthesized interdepartmental efforts, including maintenance, engineering, human resources, production, customer service, and finance.


1985-1999 FedEx Corporation Dallas, TX
Senior Manager (1996-1999)
 Controlled the Dallas / Ft. Worth Airport operations, one of the largest ramp locations in the company’s global system.
 Accountable for $500M in facility and equipment assets, a $14M payroll, and an expense budget of $12M.
 Managed aircraft interface, sorting operations, hazardous material handling, and on-road trucking, customer relations, and sales.
 Produced long-term strategic plans for system operations.
 Prepare and give presentations to subordinates and superiors
 Supported a matrix of engineering, finance, safety, and maintenance departments.

Additional Positions
 Senior Manager (1990-1995) – Trucking/Ground Operations
 Delivery Services Provider (1985-1990)- Ground Operations

Education
George Mason University Fairfax, VA
 Bachelor of Science, Major: Health Education / Minor: Math


Honors
 5-Star Award Winner –Highest individual management award
 Special Recognition Award – Outstanding performance in
People- Service-Profit
 Outstanding Service Award
 SFA 95+ Club Award - People award determined by direct reports
 Excellence Award
 Senior Manager of the Year
 Station of the Year
 Superstar Award
 Star Award
 Operations Manager of the Year